The benefits that coaching brings to an organisation can be summarised as follows:
- Increasing sales, revenue, profit and market share
- Improving project delivery time
- Improving quality standards and as such improving customer satisfaction
- Improving employee satisfaction thereby reducing absenteeism and increasing staff retention
- Impact on the organisations key performance indicators
- Customer satisfaction surveys
- Appraisal performance and 360 degree feedback ratings
- Staff turnover rates among key staff
- Employee attitude and climate surveys.



