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Results We Achieve

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Executive Performance and Review

In a large financial services company and in a company pursuing private equity funding we ran programmes to develop the Boards’capabilities for creating sustainable improvements to their businesses. Harty Roberts guided the leadership to move from a ‘command and control’ style to one of support and development.

Key outcomes were:

  • an environment where senior leaders took collective responsibility for driving the development of strategic plans for business performance
  • the emergence of a shared identity, the bedrock for the change initiatives to follow
  • the introduction of a continuous improvement culture driven by the Board

Strategic change programmes

In a top ten international law firm we contributed to a culture change project to allow:

  • new ways of working; and
  • a new approach to space allowing growth at reduced cost.

Harty Roberts’ role was advisory support to ensure staff engagement.

We also provided advice and mentoring to support the development of the project initiation, including the Steering Group composition, terms of reference and the roles and responsibilities with the external consultants, and advised on clear outputs and measurable deliverables for the new working environment for the firm.

Team Performance

In a global asset management firm, Harty Roberts delivered a programme to improve business performance through better communication and support between business services and client facing teams.

Key outcomes were

  • an environment where findings were fed back in a balanced and constructive way
  • an improved client service delivery
  • a team focused on continuous improvement and faster delivery of existing and new products to market
  • leaders of change capable of continuing to develop the environment and their people

Individual Performance

In a number of professional services, financial services and rapidly changing organisations, Harty Roberts has delivered one to one coaching and mentoring for individuals leading to

  • a step forward in their team contributions as part of becoming a team focused on expanding the business
  • a better understanding of themselves, taking responsibility for their own and their teams’ development
  • use of the key characteristics of an effective team, building high performance individually and collectively
  • more specific feedback to increase self- awareness and generate responsibility for change
  • action planning to make the required changes happen

Quote from "Simmons & Simmons"

quote-start2Harty Roberts developed with us a programme that has created a coaching style of working across groups and produced great benefits for the firm and the individual attendees.  The individuals have become more confident at using the coaching skills of challenging, questioning and listening, and the programme has now resulted in the establishment of a sustainable coaching community within the firm.   There have also been benefits to the firm including enhanced engagement and motivation, resulting in improved retention and faster delivery of projects through smarter working.   Overall, it has been a great success, and has even led to profession-wide praise and recognition when the coaching programme for our business service teams recently won a legal industry award for the 'Best L&D Programme for Non-Lawyers'.quote-end2

 

Our Process

quote-start2Coaching and mentoring requires a holistic view, as common sense dictates that there can be no single correct methodology or typology which fits the wide variety of situations that both coaches and mentors are required to service.quote-end2

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Our Experience

quote-start2Following the last 16 years in senior leadership positions in which Chris Roberts coached people to support their learning and performance  improvement, he has created a coaching practice, coaching leaders through change.quote-end2

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